All orders are generally processed within 24 hours of payment confirmation.
Normally it takes only 3-6 days by FedEx to arrive at your address.

However, pls kindly note the delivery times may vary depending on your location and any potential customs processing times.

All orders are typically proccessed within 24 hours.
When your order dispatched, we will send you an email with your tracking details so that you can track your order. You can use this information to track the status and location of your package in real-time. If you didn't receive a tracking number in more than 3 days, please don’t hesitate to contact our customer support team at sales@veekys.com.

Yes. Shipping is Free on all items.
Shop with confidence knowing your orders are generally processed within 24 hours of payment confirmation and delivered in 3-6 days.

However, pls kindly note the delivery times may vary depending on your location and any potential customs processing times. In exceptional circumstances, should your order not meet the criteria for free shipping, the applicable shipping fee will be displayed on the address confirmation page upon finalizing your order. No matter where you are located, we will do our best to deliver our products to your doorstep as quickly as we can.

Yes. The total charges for orders do not include any import taxes or customs duties. Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These additional charges, if applicable, are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees and regulations.

Yes, we have 30-days return guarrantee. We offer free returns and exchanges if there are any quality issues with the product upon receipt by the customer.

To return a product, please check our return policy and reach out to our customer service firstly. Pls kindly note that Items sent back to us without first requesting a return will not be accepted.

Please allow 2-3 business days for the refund to be processed. Reimbursement of funds will be allocated back to the original form of payment used for purchase.

In the very rare event that your order is lost or significantly delayed, please contact our customer support team. We will work diligently to assist you in locating your package or processing a replacement if necessary.

Yes, but only if your order hasn't shipped yet. To change your shipping address, please contact our customer service.

You can purchase on our website using a debit or credit card. We additionally offer support for: Paypal, Apple Pay, Google Pay and Shopify Shop Pay. You can choose these payment methods at checkout.

Yes, we have 30-days return guarrantee. We offer free returns and exchanges if there are any quality issues with the product upon receipt by the customer.

To return a product, please check our return policy and reach out to our customer service firstly. Pls kindly note that Items sent back to us without first requesting a return will not be accepted.

If your order has shipped, you can't change your order. If your order hasn't shipped yet, you can change your order by contacting our customer service.

Orders are generally processed within 24 hours of payment confirmation. You can cancel your order if it hasn't shipped. If the order has shipped, we're unable to make any changes to it at that time.

No it won't. Our product is designed for risk free, non-invasive installation, without causing any damage to any wiring harness of your Tesla. Veekys Auto Parts stands out as a beacon of reliability, offering products that complement your Tesla while ensuring compatibility and warranty compliance.

For the Legal basics, the FTC says the car manufacturer or dealer must show that the aftermarket part caused the need for repairs before denying warranty coverage. it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket part (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)).

Nope! Our products are designed with beginners in mind. You do not need prior knowledge to install, however, we do recommend studying our installation videos and follow the guidance to get the most out of your devices.

We offer a 1-year warranty on all our high-quality Tesla accessories. This warranty covers defects in materials and workmanship, ensuring your peace of mind with every purchase.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us. This warranty does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Our committed customer service team delivers outstanding technical and customer support in a timely manner. We offer personalized 1-on-1 service via email, live chat, as well as comprehensive installation guides. Additionally, we provide step-by-step tutorial videos to assist you throughout the entire process.

Yes, the product can be removed after installation without affecting the original wiring harness of the vehicle.