En règle générale, la commande sera traitée dans les 24 heures et le délai de livraison est généralement de 3 à 6 jours.

Dès que votre commande est expédiée, vous recevrez une notification par e-mail, veuillez donc y prêter attention. Pour la suivre, vous pouvez consulter votre notification de commande par e-mail ou simplement vous rendre sur le service client et la suivre via ☛ Suivre la commande.

Oui, l'expédition dans le monde entier est gratuite via FedEx/DHL .
Si votre commande ne donne pas droit à la livraison gratuite, les frais d'expédition seront indiqués sur la page de remplissage de l'adresse une fois la commande réglée.

Oui. Nous expédions à l'international, car chaque pays a son propre ensemble de règles, réglementations et taxes pour l'importation, le client, plutôt que Veekys, assumera les taxes par principe.

Yes, we have 30-days return guarrantee. We offer free returns and exchanges if there are any quality issues with the product upon receipt by the customer.

To return a product, please check our return policy and reach out to our customer service firstly. Pls kindly note that Items sent back to us without first requesting a return will not be accepted.

Utilisez ce texte pour répondre aux questions de vos clients de la manière la plus détaillée possible.

Dans de très rares cas, il se peut que vous n'ayez pas reçu les produits pendant plus de 7 jours. N'hésitez pas à nous contacter à sales@veekys.com, nous nous en occuperons immédiatement.

Yes, but only if your order hasn't shipped yet. To change your shipping address, please contact our customer service.

You can purchase on our website using a debit or credit card. We additionally offer support for: Paypal, Apple Pay, Google Pay and Shopify Shop Pay. You can choose these payment methods at checkout.

Yes, we have 30-days return guarrantee. We offer free returns and exchanges if there are any quality issues with the product upon receipt by the customer.

To return a product, please check our return policy and reach out to our customer service firstly. Pls kindly note that Items sent back to us without first requesting a return will not be accepted.

If your order has shipped, you can't change your order. If your order hasn't shipped yet, you can change your order by contacting our customer service.

Orders are generally processed within 24 hours of payment confirmation. You can cancel your order if it hasn't shipped. If the order has shipped, we're unable to make any changes to it at that time.

No it won't. Our product is designed for risk free, non-invasive installation, without causing any damage to any wiring harness of your Tesla. Veekys Auto Parts stands out as a beacon of reliability, offering products that complement your Tesla while ensuring compatibility and warranty compliance.

For the Legal basics, the FTC says the car manufacturer or dealer must show that the aftermarket part caused the need for repairs before denying warranty coverage. it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket part (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)).

Nope! Our products are designed with beginners in mind. You do not need prior knowledge to install, however, we do recommend studying our installation videos and follow the guidance to get the most out of your devices.

We offer a 1-year warranty on all our high-quality Tesla accessories. This warranty covers defects in materials and workmanship, ensuring your peace of mind with every purchase.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us. This warranty does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Our committed customer service team delivers outstanding technical and customer support in a timely manner. We offer personalized 1-on-1 service via email, live chat, as well as comprehensive installation guides. Additionally, we provide step-by-step tutorial videos to assist you throughout the entire process.

Yes, the product can be removed after installation without affecting the original wiring harness of the vehicle.